Burford is experiencing significant business growth and is consequently expanding its global team.
Change – and the uncertainty and alterations in course and priority that accompany change – is a constant in Burford’s business. We welcome team members who are enthusiastic about leading a rapidly developing market and who are comfortable with the ambiguity and uncertainty that can accompany change and innovation.
Even as we grow, Burford has maintained a startup work environment that is fast-paced and “always on.” We have also retained a small company culture: team members are creative, resourceful, curious, confident and ready to pitch in and thrive without the infrastructure and hierarchies of a large company. At Burford, everyone rolls up their sleeves to perform and engage collectively for the overall success of the business.
We value strong communication skills. Burford operates in a geographically dispersed fashion; our team collaborates across multiple locations by relying heavily on email and conference calls to communicate. A willingness to engage substantively and the capacity to distill complex ideas cogently and persuasively in written form as opposed to just orally are core to the firm’s culture and critical for fit and success.
Burford pays base salaries consistent with the financial services industry and favors incentive compensation to reward performance. Burford provides competitive health care benefits and a 401k matching program.
Document Management System Administration
Serve as administrator of the document management system including managing user access and security groups along with other configuration tasks
Develop and refine existing design and implementation methodologies
Evaluate existing DMS implementations and develop recommendations for problem resolution, enhancement, and tuning
Manage the deployment and support of the iManage desktop application
Manage third party integrations and processes with iManage including Prosperoware/Milan, Salesforce, and Outlook
Perform routine monitoring, maintenance, and service tasks including auditing and security functions
Documentation and Training
Responsible for creating and maintaining documentation of iManage templates, processes, best practices, usage guides, etc.
Provide training and support to users in the implementation of iManage, including roll-out of new functionality
Assist users with “workarounds” if system functionality cannot be fixed or enhanced.
Vendor Management
Manage relationship with iManage support and customer relationship teams for product issue escalation, product enhancement requests, user groups, and product news such as upcoming release features and schedules
Investigates system problems and coordinates fixes or functional enhancements with application vendors.
