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Randolph County Government

Asheboro, North Carolina

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Jackson Lewis P.C.

Omaha, Nebraska

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Lathrop GPM LLP

Kansas City, Missouri

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Lathrop GPM LLP

Nationwide

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Safe Passage Project

NY, New York

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Sheffron, Lee & Associates

Hendersonville, North Carolina

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Safe Passage Project

NY, New York

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Guirguis Law

Raleigh, North Carolina

Perkins Coie

New York, New York

Perkins Coie

Seattle, Washington

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Guirguis Law

Raleigh, North Carolina

Hinshaw & Culbertson

Chicago, Illinois

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Moore & Van Allen, PLLC

Charlotte, North Carolina

Hodgson Russ LLP

Buffalo, New York

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Fred Hutchinson Cancer Research Center

Seattle, Washington

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Abogados W

Miami, Florida

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University of Miami Herbert Business School

Coral Gables, Florida

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Ballard Spahr LLP

Washington, D.C.

Tides Advocacy

Nationwide

Confidential

San Jose, California

Corstange Law Group

New York, New York

Perkins Coie

Nationwide

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IT Service Support Team Lead
Location: Downtown Chicago office Remote: No The IT Service Support Team Lead will coordinate the daily activities of the IT Helpdesk Team members for phone and deskside support to all SmithAmundsen offices. He or she will prioritize available resources to meet business needs and support level of service goals, define and report on key performance indicators, and develop and maintain workflows for managing the Helpdesk ticket tracking system. He or she will also perform analysis on key performance indicators and workflows to determine and implement continuous improvement projects. The IT Service Support Team Lead will provide mentoring and coaching for internal Helpdesk Team members in accordance with Firm guidelines and management directives. The following are the


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