Job Title: TAP Facilitator Reports To: TAP Managing Attorney FLSA Status: Full-time, hourly Location: Omaha, Nebraska Updated: November 6, 2023 Salary: $19 - $23/ hour
OVERVIEW The Volunteer Lawyers Project (VLP) is the pro bono program of the Nebraska State Bar Association (NSBA). Created in the early 1980s, VLP furthers the NSBA mission of, “Helping Lawyers Help People.” VLP creates and coordinates pro bono opportunities that are convenient, rewarding, and impactful for Nebraska lawyers. TAP (Tenant Assistance Project) is an eviction defense project provided at the Douglas County Courthouse four days per week when eviction hearings are scheduled. VLP recruits volunteer attorneys, law students and community volunteers to provide on-site services and represent tenants in eviction hearings. The Facilitator ensures that all documents and systems are in place for TAP to operate four days a week and works closely with non-legal community partners, as well as community volunteers and attorney volunteers.
This position is full-time, and grant funded. This position requires significant interaction with lawyers, courthouse officials, legal professionals, applicants for services, social workers, and members of the public. General work hours are Monday-Friday, 8am-5pm, with some evening, weekend, and extended workdays. This position may require occasional travel to attend activities and events. When not needed in court or meetings, this position may work remotely.
PAY AND BENEFITS Salary is commensurate with non-profit public interest work, skills and experience considered. This position offers paid individual healthcare and dental insurance, health savings account, 401K retirement plan, life insurance, paid holiday, disability plan, parental leave, remote work policy, vacation, and sick leave.
PRIMARY DUTIES AND RESPONSIBILITIES
Be at the courthouse by 8:00 a.m. each day court is in session to prepare for hearings.
Facilitate non-legal TAP operations such as tracking which tenants arrive for their hearings, communicating information to TAP Facilitating Attorneys and coordinating community assistance, if necessary.
Facilitate client intake, client and attorney surveys, and other administrative matters, including providing basic information about services and resources available.
Assist staff with case and hearing preparation through creation of eviction packets.
Assemble court packets and resource materials for VLP volunteers.
Assist in tracking outcome and demographic data related to clinic program and submit regular reports to TAP Managing Attorney.
Work with community partners to sustain positive outcomes for applicants served.
Work with community volunteers to train them on catching tenants.
Remain in contact with volunteers as needed for assistance and case updates.
Contact applicants to assess satisfaction with volunteer and VLP services.
Assist staff in development of informational materials concerning community resources and public awareness of program.
Perform other duties assigned by the TAP Managing Attorney.
EDUCATION, SKILLS, EXPERIENCE REQUIREMENTS
Associate degree or higher highly desired.
Fluency in Spanish is highly desired.
Ability to work in high-pressure courthouse setting.
Ability to work independently with good organizational skills.
Punctual and dependable.
Demonstrated interest and commitment to public service work.
Maintain confidentiality of highly sensitive information.
Have excellent professional communication skills, oral and written.
Maintain a high level of attention to detail, high standards for accuracy and quality.
NOTE NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. The NSBA recognizes that duties and responsibilities change for a variety of reasons. Every effort will be made to update job descriptions to reflect these changes.