Title: Senior Digital Productivity Specialist Location: Charlotte, NC Department: Information Technology Reports To: Manager, Digital Productivity Team FLSA: Non-Exempt   Position Summary The Senior Digital Productivity Specialist functions as a Business Analyst with advanced training and coaching expertise, responsible for helping attorneys and business professionals maximize technology to enhance client service and improve efficiency. Combining workflow optimization with personalized instruction, this role bridges business needs and technology solutions. The Specialist partners closely with practice